Senior-level IT support for small and midsize businesses.

You get a hands-on IT manager who actually runs environments—not just advises from the sidelines. From Microsoft 365 and endpoint security to compliance and user support, I help keep your systems stable, secure, and ready for audits.

  • I administer Microsoft 365, Entra ID, Defender, Purview, licensing, identity, and collaboration services for business environments, including user lifecycle, policies, and day‑to‑day operations.

  • I manage Defender, Huntress, SentinelOne, NinjaOne, PreVeil, and Commvault, providing endpoint protection, vulnerability remediation, security monitoring, and backup/restore support.

  • I handle infrastructure, servers, workstations, networking equipment, and core business systems to keep operations reliable and performant.

  • I provide Tier 1 through Tier 3 support, lead help desk operations, and act as the primary escalation resource, including past leadership over a help desk supporting more than 1,000 users and a team of 10 support personnel.

  • I support CMMC and NIST 800‑171 preparation, evidence collection, remediation work, and audit support activities so your environment aligns with contract and regulatory requirements.

  • I design and maintain SharePoint sites, permissions, workflows, and collaboration solutions that support contract operations and internal teams.

Get in Touch

If your business needs dependable IT help—Microsoft 365, security, compliance, or just a real person to call when things break—reach out and tell me what you’re dealing with. I’ll listen, ask a few practical questions about your environment, and recommend a support approach that fits your size, budget, and risk level, whether you need ongoing coverage or help with a specific project.